Returns

We offer a 14‑day return window from the day your order arrives. If something isn’t right, you can request a return within that period.

To qualify, items must be:

· unworn and unused

· in their original condition

· with tags attached

· in the original packaging

· accompanied by proof of purchase

To start a return, email us at hello@suitephysique.com. We’ll confirm your request and provide the return address. Customers are responsible for return postage unless the item is faulty or incorrect.

Return address: Provided once your return request is approved.

Please note: items sent back without contacting us first cannot be accepted.

You can reach us anytime at hello@suitephysique.com if you have questions.

Damaged or incorrect items

If your order arrives damaged, defective, or incorrect, contact us immediately. We’ll review the issue and make it right. In most cases, we’ll replace the item at no cost to you — and you won’t need to return the original.

Non‑returnable items

We cannot accept returns on:

· sale items

· gift cards

· custom or personalised items

If you’re unsure whether your item qualifies, just ask.

Exchanges

If you’d like a different size or colour, you can request an exchange within 30 days of delivery. Customers are responsible for return postage for size exchanges. We cover the cost of sending the replacement item.

Refunds

Once we receive and inspect your return, we’ll let you know whether it’s been approved. Approved refunds are issued to your original payment method within 10 business days. Your bank or card provider may take additional time to process the refund.

If more than 15 business days have passed since your refund was approved, contact us at hello@suitephysique.com.