Shipping policy
Processing & Production Times
Each item is made to order. This allows us to reduce waste and maintain consistent quality. Production typically takes 2–6 business days.
You’ll receive a shipping confirmation email as soon as your order has been dispatched.
Shipping Times (UK)
Once dispatched, delivery usually takes:
- Standard Delivery: 2–4 business days
- Express Delivery: 1–2 business days
Delivery times are estimates and may vary depending on the carrier.
Total Estimated Delivery Time
From order to delivery, most orders arrive within 5–10 business days.
Order Tracking
Once your order has shipped, you’ll receive a tracking link so you can follow its progress.
Shipping Address Accuracy
Please ensure your shipping details are correct at checkout. We’re unable to redirect orders once they have been dispatched. If you notice an error, contact us immediately at hello@suitephysique.com and we’ll do our best to help.
Delivery Issues
If your parcel is delayed, lost, or arrives damaged, contact us at hello@suitephysique.com and we’ll work with the carrier to resolve the issue quickly.
International Shipping
We currently ship within the United Kingdom only. As we grow, we plan to expand our delivery regions — updates will be shared on our website.
Returns
We offer free returns within 30 days of delivery. For full details, please see our Returns & Refunds Policy.